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Privacy Policy

Privacy Policy, Cookies and Newsletter

We are committed to protecting the privacy of our users in accordance with Article 13 of Legislative Decree 196/2003, “Personal Data Protection Code” (Privacy Code) and Article 13(1) of EU Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data (GDPR).
In accordance with the regulations indicated, this processing is based on the principles of fairness, lawfulness, and transparency, and on the protection of your privacy and your rights.

1. EXTENDED COOKIE POLICY

What are cookies

Cookies are small text files used to improve website navigation. Thanks to cookies, browsing preferences, such as the language spoken or display options, can be stored by the browser in use.
Cookies are saved on the device used to facilitate content access and can only be read by the site that generated them.
No personal user data is acquired by the site during simple web page browsing. Cookies are not used to transmit personal information.

The Domus Ciliota website uses the following cookies:
Technical cookies
These cookies are essential for you to browse the site and use its functionalities. Strictly necessary technical cookies are used for the site's operation and navigability, and cookies related to saving preferences in order to optimise their use (e.g. language preferences). Without cookies, it is possible that some functionalities may not be accessible or may not work correctly.
Performance cookies (third party)
This website uses Google Analytics, a service provided by Google Inc., to collect statistical information on its usage, with the clear intention of improving its performance and usability.
All information collected by these cookies is aggregated anonymously and is only used to improve the functionality of the site.

Below you can find the privacy information for Google Inc. http://www.google.it/policies/privacy/
Profiling cookies (third-party)
Some cookies may also be used to show special offers consistent with the preferences shown during browsing in order to improve the user's experience and purchasing conditions.
The cookies we use for profiling do not collect information that could personally identify the user browsing the site's pages.
The site uses profiling cookies connected with the “remarketing” function of Google Adwords, allowing personalised ads to be published on Google's content network based on the pages visited by users on the site. Third-party providers, including Google, use cookies to serve ads based on users' previous visits to your website.
The information obtained only allows for the identification of the browser and does not in any way allow for the identification of the user.
Here's how it works: some pages of the website include remarketing code that allows for reading and configuring browser cookies, in order to determine the type of advertisement the user will see based on data relating to their visit to the site.
The remarketing lists created are stored on Google's servers, where all cookie IDs associated with interests are kept.
More information on the remarketing tool can be found at this link: https://support.google.com/adwordspolicy/answer/143465?hl=it&ref_topic=3123080&rd=1

Social Network Cookies (third-party)
The site integrates the main Social Networks through scripts provided by them. These scripts may use Cookies in order to facilitate the sharing of content on social networks or interaction with registered users.
These types of cookies are managed by the various companies belonging to individual social networks, each of which is responsible for its own cookies.

You can find out more about the privacy policies published via the links below:

Expression of consent
To give your consent to the processing of your data and the use of all cookies, simply exit this notice by closing the page, continue browsing the site, or click on any element. To refuse consent or to configure cookie management differently, follow the instructions contained in the following paragraph.

Configure cookie management in the browser
The main browsers allow you to change settings for cookie management. It is possible to decide to: allow websites to save them, completely deny the saving of cookies, or decide on a case-by-case basis which cookies to accept.

These settings vary depending on the browser used to browse; below are links to the information pages for the most popular ones:

For more information on the use of cookies by third-party services and further instructions on managing cookies in your browser, please consult the following address: http://youronlinechoices.eu.

Should you choose to set your browser to reject cookies from this site, please be aware that some functionalities may not be available and access to certain sections may be restricted.

2. COMMERCIAL MAILING SERVICE INFORMATION

The owner of the website www.ciliota.it may process some of your personal data (such as your e-mail address, etc.) to inform you about site updates and promotions. Every user will naturally be able to unsubscribe from these newsletter services at any time by simply clicking on the appropriate link present in every communication sent.

3. TYPE OF DATA PROCESSED

The data you provide through the website's intended channels, namely: the contact form, the newsletter, the booking engine, and the official email indicated on the website, will be processed for the purpose of carrying out tourist booking services and requesting information or availability on the website.
www.ciliota.it
Apart from what is specified for navigation data, the user is free to provide the personal data requested from time to time, but failure to do so may make it impossible to provide the requested services.

4. DATA PROCESSING METHODS

Content and services are only provided to those who authorise the processing of their personal data. Data processing is carried out using automated tools, including third-party tools, manual methods, and in a manner that guarantees maximum security and confidentiality. The rights to use the collected data are not transferred to third parties, nor are they disclosed or transferred abroad.

The treatment may be carried out using computerised or paper-based methods.
Specific security measures are observed to prevent unlawful or incorrect use and unauthorised access to data. We do, however, inform you that communications via the internet by email may pass through different countries before being delivered to the recipients. Domus Ciliota cannot take responsibility for any unauthorised access or loss of personal information outside of its control.

5. USE OF DATA

The data will be communicated exclusively to the parties necessary for the execution of the booking contract or the requests made by you. The data will not be disseminated beyond this scope.

6. DATA CONTROLLER AND DATA PROCESSOR

Vinci Gianfranco, San Marco. 2976 – 31024 Venice (VE), Italy, e-mail direzione@ciliota.it

7. DATA SUBJECT RIGHTS

At any time, you may exercise your rights regarding the data controller, pursuant to Article 7 of Legislative Decree 196/2003 and Article 15 of GDPR, which for your convenience we reproduce in full at the bottom of the page.

a) Minors (Art. 8 GDPR)
The Owner's website and services are not intended for individuals under 16 years of age, and the Owner does not intentionally collect personal information relating to minors. The processing of a minor's personal data is lawful if the minor is at least 16 years old. If the minor is under 16 years of age, such processing is lawful only if and to the extent that consent is given or authorised by the holder of parental responsibility.
Should information concerning minors be unintentionally recorded, the Controller will delete it promptly.

8. DATA PROTECTION ON OTHER WEBSITES LINKED TO THE SITE

MyGuestCare
The site uses an essential booking system to check availability and allow for independent quoting of services of interest. The use of the booking system is done by accessing the domain booking.myguestcare.com. This domain is connected to the Google Analytics account for the website www.ciliota.it and uses the same cookies already approved by the user for browsing the website www.ciliota.it.

Legislative Decree No. 196/2003
Art. 7 – Right of access to personal data and other rights
The data subject has the right to obtain confirmation as to whether or not personal data concerning him/her exist, even if not yet recorded, and their communication in an intelligible form.
2. The data subject has the right to obtain an indication:
a) of the origin of personal data;
b) of the purposes and methods of processing;
c) of the logic applied in the case of processing carried out with the aid of electronic tools;
d) of the identifying details of the data controller, the data processors and the designated representative pursuant to Article 5, paragraph 2;
e) of the data subjects or categories of data subjects to whom personal data may be disclosed or who may become aware of it as designated representative within the territory of the State, as data processors or persons in charge of processing.
3. The data subject has the right to obtain:
a) the updating, rectification or, where relevant, completion of the data;
b) the erasure, anonymisation or blocking of data processed unlawfully, including data which it is not necessary to keep for the purposes for which the data were collected or subsequently processed;
c) certification that the operations referred to in points (a) and (b) have been brought to the attention of those to whom the data have been communicated or disseminated, including with regard to their content, except where compliance proves impossible or involves the use of means that are clearly disproportionate to the protected right.
4. The data subject has the right to object, in whole or in part:
a) for legitimate reasons to the processing of personal data concerning him, even if relevant to the purpose of collection;
b) the processing of personal data concerning him for the purpose of sending advertising or direct sales material or for market research or commercial communication.

EU Regulation 2016/679 (GDPR)
Article 15 – the data subject's right of access
The data subject has the right to obtain from the controller confirmation as to whether or not personal data concerning him or her is being processed, and, where that is the case, to obtain access to the personal data and to the following information:
a) the purposes of the processing;
b) the categories of personal data concerned;
c) the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients from third countries or international organisations;
d) where possible, the period for which the personal data will be stored, or if that is not possible, the criteria used to determine that period;
e) the existence of the data subject’s right to request from the data controller rectification or erasure of personal data or restriction of processing concerning the data subject or to object to processing of such personal data;
the right to lodge a complaint with a supervisory authority;
g) if the data have not been collected from the data subject, all available information as to their origin;
h) the existence of an automated decision-making process, including profiling as referred to in Article 22(1) and (4), and, at least in those cases, meaningful information about the logic involved, as well as the importance and the envisaged consequences of such processing for the data subject
The data subject also has the rights set out in Articles 16 to 21 of the GDPR (right to rectification, right to erasure/to be forgotten, right to restrict processing, right to data portability, right to object), as well as the right to lodge a complaint with the Supervisory Authority.

EXERCISE OF RIGHTS
The request can be sent by registered letter, or by email to Domus Ciliota, San Marco, 2976 – 31024 Venice (VE), Italy – tel. +39 041 5204888, e-mail: direzione@ciliota.it.

Domus Ciliota reserves the right to modify or amend this privacy policy at any time, particularly due to the introduction of new sector regulations. In such cases, any changes will take effect 15 days after their publication on the website.

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